Commerce & platforms / PROPOSED CONCEPT

Commerce concierge.

Help a customer choose with confidence.

Prototype candidateRetail ↗
AI-generated concept: A laptop and phone comparing coffee-machine options against a shopper’s stated needs.
AI-GENERATED CONCEPT

The opportunity

A real need.
A considered response.

A shopper may know the outcome they want but not the right product. A guided assistant can compare compatible options and explain what the catalogue actually supports.

DESIGNED AROUND

Retailers with structured product information and reliable stock data.

What would this look like for you?

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The experience

What this could make possible.

01

Need-based product discovery

02

Grounded comparisons

03

Stock-aware recommendations

04

Cart and checkout handoff

01

Understand the need

02

Compare relevant products

03

Confirm compatibility

04

Hand over to checkout

Under the surface

The engineering
behind the experience.

Architecture is a starting hypothesis. Discovery and representative tests decide what belongs in the first build.

POTENTIAL CONNECTIONSProduct catalogueInventory APICommerce checkout
01Architecture to explore
  • Structured catalogue retrieval
  • Inventory and pricing queries
  • Commerce protocol or API integration where supported
02Integration dependencies

Product catalogue, Inventory API, Commerce checkout. Confirm access, data ownership, update frequency and failure behaviour during discovery.

03Validation and human control

Review product accuracy, unsupported recommendations and stale prices. The customer confirms the purchase. Check merchant eligibility and current protocol support.

A useful first step

Start small.
Learn something real.

One product family, a small set of comparison tasks and a cart handoff.

Evidence to look for

Review product accuracy, unsupported recommendations and stale prices.

A boundary to design for

The customer confirms the purchase. Check merchant eligibility and current protocol support.

Proposed scope, not a delivery commitment. Data, permissions, operational constraints and sector requirements need review before implementation.

From possibility to a conversation

Make this
your starting point.

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Built locally from this concept. No AI service is called and nothing is submitted. Please leave out confidential information.

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PRODUCT EXPLORATION: Commerce concierge

Status: Proposed concept — scope and feasibility to be agreed.

Our context:
To be discussed.

Who this could help:
Retailers with structured product information and reliable stock data.

A useful first pilot:
One product family, a small set of comparison tasks and a cart handoff.

What to evaluate:
Review product accuracy, unsupported recommendations and stale prices.

Important boundary:
The customer confirms the purchase. Check merchant eligibility and current protocol support.

Integrations to explore:
Product catalogue, Inventory API, Commerce checkout

Concept reference: /products/commerce-concierge

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