Knowledge & reasoning / PROPOSED CONCEPT

Workshop evidence copilot.

Fault-code evidence retrieval. Vehicle-specific bulletin matching.

Feasibility firstAutomotive ↗
AI-generated concept: A rugged workshop tablet showing engine components, fault-code evidence and service bulletins.
AI-GENERATED CONCEPT

The opportunity

A real need.
A considered response.

Fault codes, repair history and manufacturer bulletins sit in different places. A technician needs the relevant evidence and its applicability before choosing a diagnostic procedure.

DESIGNED AROUND

Qualified workshop technicians and technical support teams.

What would this look like for you?

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The experience

What this could make possible.

01

Fault-code evidence retrieval

02

Vehicle-specific bulletin matching

03

Source-linked repair context

04

Technician review notes

01

Capture vehicle context

02

Retrieve applicable evidence

03

Compare service history

04

Prepare a technician brief

Under the surface

The engineering
behind the experience.

Architecture is a starting hypothesis. Discovery and representative tests decide what belongs in the first build.

POTENTIAL CONNECTIONSDiagnostic-tool exportOEM technical informationWorkshop job cards
01Architecture to explore
  • OBD/DTC record normalisation
  • Permission-aware retrieval over licensed service manuals
  • Applicability filters for model year and powertrain
  • Cited evidence with explicit unknowns
02Integration dependencies

Diagnostic-tool export, OEM technical information, Workshop job cards. Confirm access, data ownership, update frequency and failure behaviour during discovery.

03Validation and human control

Check bulletin applicability, citation precision and unsafe or unsupported procedure suggestions. Qualified technicians choose tests and repairs. The copilot does not certify roadworthiness or control the vehicle.

A useful first step

Start small.
Learn something real.

One vehicle family and historical diagnostic cases with known service outcomes.

Evidence to look for

Check bulletin applicability, citation precision and unsafe or unsupported procedure suggestions.

A boundary to design for

Qualified technicians choose tests and repairs. The copilot does not certify roadworthiness or control the vehicle.

Proposed scope, not a delivery commitment. Data, permissions, operational constraints and sector requirements need review before implementation.

From possibility to a conversation

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your starting point.

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PRODUCT EXPLORATION: Workshop evidence copilot

Status: Proposed concept — scope and feasibility to be agreed.

Our context:
To be discussed.

Who this could help:
Qualified workshop technicians and technical support teams.

A useful first pilot:
One vehicle family and historical diagnostic cases with known service outcomes.

What to evaluate:
Check bulletin applicability, citation precision and unsafe or unsupported procedure suggestions.

Important boundary:
Qualified technicians choose tests and repairs. The copilot does not certify roadworthiness or control the vehicle.

Integrations to explore:
Diagnostic-tool export, OEM technical information, Workshop job cards

Concept reference: /products/workshop-diagnostics

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